More Info

  • Emergencies


    Veterinary Emergency Group
    123 East Route 59
    Nanuet, NY  10954
    845-536-5645
    Hours:
    Monday - Friday 6 PM - 8 AM
    Weekends - 24 hours (Friday at 6PM - Monday 8AM)
    24 hours All Major Holidays


    Oradell Animal Hospital
    580 Winters Ave.  Paramus, NJ 07652                                      201-262-0010
    www.oradell.com

    Hours: 24 Hours

    Blue Pearl
    545 Route 17
    Paramus, New Jersey  07652
    201-527-6699
    www.bluepearlvet.com
    Hours:  24 Hours

    Animal Emergency and Referral Associates
    1237 Bloomfield Ave  Fairfield, NJ 07004                             
    973-226-3282 or 973-788-0500

    Monday - Friday 5:00 PM - 8:00 AM
    8:00 AM Friday to 8:00 AM Monday
    24 Hour service on Major Holidays
    http://www.animalerc.com/emergservice.htm

    American Society for the Prevention of Cruelty to Animals (ASPCA)
    424 E. 92nd St.  New York, NY 10128-6804                       1-888-426-4435

    ASPCA Animal Poison Control Center- "We are your best resource for any animal poison-related emergency, 24 hours a day, 365 days a year.

    If you think that your pet may have ingested a potentially poisonous substance, call (888) 426-4435. A $65 consultation fee may be applied to your credit card."
    ASPCA Poison Control
  • Policies

    Appointment Policy
    For your convenience, our doctors see patients by appointment only. If your pet has an emergency during our office hours, please call to speak with our staff. Emergency cases always receive priority, so occasional delay in appointments can not be avoided. We appreciate your patience in these situations and ask that you remember, the next emergency could be your pet. Your time is just as important as ours, so we strive to stay on schedule.

     We ask that you kindly give 24 hour notice on all appointment changes whenever possible. Please understand that last minute cancelation or missed appointments are subject to a fee.

    All pets must be on a leash or in a carrier for their own safety. By state law, all pets must be current on the Rabies vaccination.

    Payment Policy
    Full payment is expected at the time of your appointment. If your pet needs to be hospitalized, a 50% deposit is required. We will provide you with an estimate of services expected and the staff will keep you informed of any major changes in necessary care. We accept CareCredit, Visa, MasterCard, Discover, American Express, cash and personal checks based on account history. All returned checks will incur a $25 return check fee. Payment plans can be arranged through CareCredit.com

    Prescription Policy
    RVAH maintains a full veterinary pharmacy. All prescriptions require authorization from our doctors before every refill. Please allow 24 hours for this approval. Refills may be requested by phone, e-mail or PetPortal.


    PetPortal Privacy Policy:
    "Vetstreet and its employees and contractors may access electronic records regarding Customer, Clients and their pets (“Individual Information”). All Individual Information will be encrypted or otherwise protected when transferred to Vetstreet. Vetstreet shall use Individual Information solely for the purpose of providing the Services, supporting the Software, complying with applicable laws and for the limited purposes set forth in this Section 5. Access by Vetstreet personnel to Individual Information shall be on a need-to-know basis. Vetstreet shall implement appropriate safeguards and data security protocols to prevent the unauthorized disclosure of Individual Information."